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Frequently Asked Questions
All our products come with a hologram sticker and a unique serial number as proof of authenticity. Beware of imitation goods sold on popular shopping sites. If it seems too good to be true, it usually is.
Yes you can. When items go out of stock, we will make it easier for you to pre-order items by creating new products that are labelled “(insert out of stock product name) – Preorder”. These products can be purchased on a preorder basis and you may take advantage of any existing limited time discounts to purchase those products.
Do note that shipping may take up to 2 months from the time of your order.
Orders will be processed upon receipt of payment. From the date of payment, delivery time is estimated to be within 5 working days.
- Returns accepted for 30 days
- Free return shipping
- No restocking fee
- No final sale items
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