Terms of Service

Last updated: October 31, 2025

Introduction
These Terms govern your access to and use of saedwear.com and related services provided by Saed Apparel LLC (“SAĒD,” “we,” “us,” “our”). By accessing the site, creating an account, or purchasing from us, you agree to these Terms and to the policies linked in our footer (Privacy, Shipping, Returns).

Eligibility
You must be at least the age of majority in your state or use the site with a parent/guardian. We operate from the United States; if you access from elsewhere, you’re responsible for local law compliance.

Accounts
Keep your account info accurate and secure. We may suspend or close accounts for suspected fraud, abuse, or policy violations.

Products & availability
We try to describe and photograph products accurately; minor variations (e.g., color rendering) can occur. We may limit quantities, discontinue items, or change prices at any time.

Pricing, taxes & payment
Prices are in USD. Applicable taxes and shipping are shown at checkout. We accept the payment methods shown at checkout (e.g., Shopify Payments, Shop Pay, PayPal, major cards). You authorize us to charge your payment method when you place an order.

Orders & pre-orders
Orders are offers to purchase that we may accept or decline (e.g., item unavailable, suspected fraud, pricing error).
Pre-orders are charged at checkout and ship by the estimated date on the product page. If the estimate changes, we’ll contact you with options to accept the new date or cancel for a full refund.

Shipping & risk of loss
See our Shipping Policy for methods, rates, and timelines. Title and risk of loss pass to you when the carrier scans the package as accepted. Delivery timelines are estimates; carrier delays are outside our control.

Returns & refunds
See our Return & Refund Policy for eligibility and instructions. Original shipping charges are not refundable unless required by law or noted otherwise.

Promotions, bundles & gift cards
Promotions run for limited times and may have additional terms. Promotions can’t be applied to past purchases and typically can’t be combined. Gift cards are final sale and not redeemable for cash unless required by law.

User content (reviews, photos)
If you post a review or share content with us (e.g., tagging @saedwear), you grant SAĒD a non-exclusive, royalty-free license to use, reproduce, and display that content for marketing and customer-experience purposes, subject to your privacy choices and platform rules. You are responsible for the content you submit and for having permission to share it.

Acceptable use
Don’t misuse the site (no scraping, hacking, spamming, introducing malware, interfering with operations, unlawful activity, or impersonation). We may block or restrict access for violations.

Third-party services & links
We use trusted providers (e.g., Shopify, payment processors, carriers). Their services are subject to their own terms and privacy policies. We aren’t responsible for third-party sites or content.

SMS/text messaging
If you subscribe to SAĒD texts, you agree to receive recurring automated marketing and transactional messages at the number you provide. Consent isn’t a condition of purchase. Message/data rates may apply. Message frequency varies. Reply STOP to opt out. We may use cookies or similar tech to support features like cart reminders. See our Privacy Policy for details.

Privacy
Your use of the site is subject to our Privacy Policy, which explains how we collect, use, and share information and how to exercise your choices (including Global Privacy Control).

Intellectual property
All site content (text, images, graphics, logos) is owned by or licensed to SAĒD and protected by law. You may view and use the site for personal, non-commercial purposes only.

Security
We implement reasonable safeguards, but no system is perfectly secure. Use strong passwords and protect your devices and network.

Disclaimer of warranties
The site and products are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, except where not allowed by law.

Limitation of liability
To the fullest extent permitted by law, SAĒD and our officers, employees, and agents won’t be liable for indirect, incidental, special, or consequential damages. For direct damages, our total liability relating to the site or a purchase is limited to the amount you paid for the order giving rise to the claim (or $100 if the claim doesn’t relate to an order).

Indemnity
You agree to indemnify and hold SAĒD harmless from claims, losses, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the site, your violation of these Terms, or your violation of applicable law.

Governing law
These Terms are governed by the laws of the State of Connecticut, without regard to conflicts rules and subject to the Dispute Resolution section below and any non-waivable consumer protections under applicable law.

Dispute resolution (binding individual arbitration; class-action waiver)
Please read carefully. This section requires arbitration on an individual basis for most disputes and limits how you and SAĒD can seek relief from each other.

A. Informal resolution first
Before filing a claim, you and SAĒD agree to try to resolve it informally for 30 days. Send a written notice to the Notice Address (see Contact & Notices). We’ll do the same to your last known contact details. We’ll meet by phone or video in good faith to try to resolve it. The statute of limitations is tolled during this period.

B. What goes to arbitration; small-claims carve-out
Except for individual disputes that qualify for small-claims court and actions seeking to protect intellectual-property rights, any dispute or claim arising out of or relating to these Terms or the site that isn’t resolved informally will be resolved by final and binding arbitration on an individual basis.

C. No class actions or representative proceedings
You and SAĒD agree that each may bring claims only in your or its individual capacity, not as a plaintiff or class member in any class, collective, or representative action. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.

D. Rules, forum & place
Arbitration will be administered by the American Arbitration Association (AAA) under the Consumer Arbitration Rules, as modified by this section. If AAA is unavailable, the parties will select another widely recognized consumer arbitration provider; if we cannot agree, a court may appoint one. Unless you and SAĒD agree otherwise, hearings will occur by video or phone when allowed; if an in-person hearing is needed, it will take place in the county of your billing address (or Fairfield County, Connecticut if your address is outside the United States). The Federal Arbitration Act (FAA) governs this section.

E. Fees & costs
For consumer claims, SAĒD will pay the filing, administration, and arbitrator fees charged by AAA beyond what you would pay to file in a court of competent jurisdiction. The arbitrator may award fees/costs as allowed by law, including for frivolous or bad-faith filings.

F. Mass-arbitration protocol
If 25 or more substantially similar arbitration demands are filed by the same or coordinated counsel within 180 days, the parties agree to batch proceedings in groups of up to 50 demands, with one set of administrative fees and a single arbitrator per batch deciding bellwether cases first. Remaining cases will be stayed pending those decisions, and the parties will mediate in good faith. If the chosen provider won’t administer on this basis, the court may enforce batching or, if not feasible, this arbitration clause won’t apply to those batched claims and they must be filed in Fairfield County, Connecticut after the informal process above.

G. Arbitrator’s authority & remedies
The arbitrator must follow applicable law and these Terms. The arbitrator may award the same individualized damages and relief a court could (including injunctive relief for the party before the arbitrator), but only in favor of the individual party.

H. Opt-out
You can opt out of this arbitration section within 30 days of the date you first accepted these Terms by sending a request to the Notice Address with subject “Arbitration Opt-Out” and your name and mailing address. Opting out won’t affect other parts of the Terms.

I. One-year time limit
Any claim must be filed within one (1) year after it first could be brought, unless a longer period is required by law.

J. Severability
If any part of this section (other than the class-action waiver) is found unenforceable, it will be severed, and the remainder enforced. If the class-action waiver is found unenforceable, this entire arbitration section is unenforceable and the dispute must be litigated in court (see Governing law); such court actions will be stayed pending any individual arbitration.

Changes to these Terms
We may update these Terms; the “Last updated” date will change. Your continued use of the site after changes means you accept the updated Terms.

Contact & Notices
For questions, legal notices (including arbitration notices) and arbitration opt-outs, contact Saed Apparel LLC at hello@saedwear.com